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Ombudsman

What is 'Ombudsman'

An official who investigates complaints (usually lodged by private citizens) against businesses, financial institutions and/or the government. An ombudsman can be likened to a private investigator; although the decision is not typically binding, it does carry considerable weight with those who are sanctioned to uphold the rules and regulations pertaining to each specific case. When appointed, the ombudsman is typically paid via levies and case fees.

Explaining 'Ombudsman'

One high-profile case featuring an ombudsman, was the European Commission's antitrust action against Intel in 2009. After European Union antitrust regulators fined Intel over a billion dollars in May of that year, an ombudsman claimed that he had "found maladministration" in the commission's investigation of the chip maker. The ombudsman pointed out that the commission had failed to properly document a meeting with Dell Inc. in 2006 that was relevant to the case.


Further Reading


The Ombudsman: The “Wicked” Environment of CEO Pay
pubsonline.informs.org [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

On Financial Ombudsman System in UK and Protection of Consumers' Rights and Interests——comment on our financial regulations <span style=[J]' src='/thumbnails/?img=http%3A%2F%2Fen.cnki.com.cn%2FArticle_en%2FCJFDTotal-CSJR200501009.htm' />On Financial Ombudsman System in UK and Protection of Consumers' Rights and Interests——comment on our financial regulations [J]
en.cnki.com.cn [[J]' href='https:/api.miniature.io/pdf?url=en.cnki.com.cn%2FArticle_en%2FCJFDTotal-CSJR200501009.htm'>PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

Accountability or expectations management? The role of the ombudsman in financial regulationAccountability or expectations management? The role of the ombudsman in financial regulation
onlinelibrary.wiley.com [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

Exchange without capture: The UK financial ombudsman service's struggle for accepted domainExchange without capture: The UK financial ombudsman service's struggle for accepted domain
onlinelibrary.wiley.com [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

Juggling conflicting demands: The case of the UK financial ombudsman serviceJuggling conflicting demands: The case of the UK financial ombudsman service
academic.oup.com [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

A comparative analysis of the financial ombudsman systems in the UK and JapanA comparative analysis of the financial ombudsman systems in the UK and Japan
link.springer.com [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

Revisiting “freely given informed consent” in relation to the developing world: role of an ombudsmanRevisiting “freely given informed consent” in relation to the developing world: role of an ombudsman
www.tandfonline.com [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

Australia Financial Ombudsman Service Mechanism and Its Protection on Consumers <span style=[J]' src='/thumbnails/?img=http%3A%2F%2Fen.cnki.com.cn%2FArticle_en%2FCJFDTotal-CSJR200907009.htm' />Australia Financial Ombudsman Service Mechanism and Its Protection on Consumers [J]
en.cnki.com.cn [[J]' href='https:/api.miniature.io/pdf?url=en.cnki.com.cn%2FArticle_en%2FCJFDTotal-CSJR200907009.htm'>PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …

A complainant's view of the local government ombudsmanA complainant's view of the local government ombudsman
www.tandfonline.com [PDF]
… He obtained his PhD degree in economics, finance and management from Universitat Pompeu Fabra, Barcelona, Spain … interests are in the fields of corporate finance and governance, executive compensation, behavioral finance, empirical asset … Cited By: The Ombudsman: Is the …



Q&A About Ombudsman


Who elects the European Ombudsman?

Parliament elects the ombudsman.

Who can lodge complaints against businesses, financial institutions and/or the government?

Private citizens can lodge complaints against businesses, financial institutions and/or the government.

What is the European Ombudsman?

The European Ombudsman is an independent authority that deals with complaints from citizens of the EU.

Where does the European Ombudsman work?

The European Ombudsman works in Strasbourg, France.

What is an ombudsman?

An ombudsman is a government official who investigates complaints.

How does an ombudsman get paid for his work?

Ombudsmen are typically paid via levies and case fees.

How long is a term for an ombudsman?

A term for an oaminer is five years and can be renewed once.

Are there any specific rules or regulations that apply to each case?

Yes, there are specific rules or regulations that apply to each case.

Is the decision binding in nature?

The decision is not typically binding in nature.