Your company’s revenue significantly relies on your sales team, who are responsible for selling products and services and maintaining customer relationships. A lack of team collaboration might hinder growth and prevent your company from boosting its revenue.
A global survey revealed that 54 percent of employees feel poor collaboration tools lead to business revenue loss. This collaboration crisis roots from the failure to adjust to hybrid and remote work environments.
Sales teams must collaborate, whether working from the office or home, as their level of communication influences the team’s overall productivity. The good news is you can boost your company’s revenue by implementing the following strategies to build a collaborative sales team.
Establish Clear Individual & Team Goals
To ensure you and your team are on the same page, set clear goals and expectations for each employee. Everyone needs to understand the targets and objectives of the team and their individual roles in achieving those goals.
Setting separate individual and team goals will increase accountability while improving collaboration. Individual goals allow sales professionals to track their progress and continuously attempt to improve. Team goals, on the other hand, help sales teams work together to achieve growth. It encourages employees to communicate with their colleagues, increasing productivity and potentially boosting revenue.
Foster Open Communication
Communication is key to collaboration, so make sure everyone feels comfortable sharing their thoughts, ideas, and feedback. Open communication encourages everyone on the team to be educated on a given topic while developing trust and building camaraderie among the team members.
Open communication may also help the team stay engaged and reduce the risk of burnout, productivity loss, downtime, and lower revenue. According to research, communication can increase connection within a team, increasing productivity by 20 to 25 percent.
Help your team feel confident to communicate by training management to communicate openly, consistently asking employees for their input, hosting frequent team building events, and making open communication a part of your company culture.
Use Technology to Encourage Collaboration
Introducing collaboration tools to your team can help them communicate with each other. It can also streamline your sales processes, reducing the risk of downtime. This can include CRM software, collaboration tools, and project management software.
Using technology to encourage collaboration lets you determine if your sales team’s current workload is balanced. If you notice that some processes are taking longer or obstacles are affecting productivity, it may be time to add new members to the team. You can work with a specialized recruitment agency to hire New York City sales talent that can help your team be more productive. Dividing up the workload equally enables each employee to focus on their key tasks and be more efficient in their role.
Another advantage of using technology to encourage collaboration is streamlining the onboarding process. This is particularly helpful for remote or hybrid work environments, as different tools allow teams to communicate and collaborate. You can encourage your team to use messaging apps, video conferencing tools, document editing software, and file-sharing tools.
By following these steps, you can build a collaborative sales team that works together to achieve revenue growth.