The Buyerarchy of Needs – What You Need to Know

Buyerarchy of Needs

Have you ever heard the term “buyerarchy of needs”? It might sound like a complicated concept, but it is actually quite simple. The buyerarchy of needs is a marketing theory that helps explain how customers decide what they want and need to buy.

Understanding this theory can help you better understand your customer base and develop better strategies for engaging them. Let’s take a closer look at what the buyerarchy of needs is all about.

What Is the Buyerarchy of Needs?

The buyerarchy of needs was first introduced by Abraham Maslow in his classic study, A Theory of Human Motivation. Maslow proposed that humans have an innate hierarchy of needs, with physical and psychological needs placed higher than social or spiritual ones. This idea has been adapted by marketers to help explain why people make buying decisions based on their individual levels of need.

The Five Levels of Need

The buyerarchy of needs consists of five distinct levels of consumer need. These levels are listed from most basic to most complex, with each level building upon the previous one. They are as follows:

1) Physiological Needs: These are the basic human needs that must be met before any other considerations can be taken into account. Examples include food, water, shelter, clothing, personal safety, and health care.

2) Security Needs: Once these physiological needs have been met, people will begin looking for more secure solutions to their problems. Security needs may include financial security or protection from physical harm or volatile environments.

3) Belonging/Social Needs: After meeting their physiological and security needs, consumers will start looking for ways to find acceptance within a group or society. This could take the form of belonging to a specific social class or having access to certain goods or services that only certain members can enjoy.

4) Self-Esteem Needs: At this level, consumers will want to feel good about themselves and gain recognition from others for their accomplishments or capabilities. Examples include obtaining status symbols such as cars or designer clothing items that signal success and prestige to others in their social circle.

5) Self-Actualization Needs: Finally, consumers may seek out goods and services that allow them to fulfill their potential through self-expression and creativity. Examples include hobbies such as painting or writing music that allow them to express themselves fully without fear of judgement or criticism from others.


Understanding the buyerarchy of needs can help marketers better understand their customer base so they can create more effective campaigns tailored to each customer’s individual wants and desires when it comes to making a purchase decision.

By targeting each customer’s unique motivations for buying products or services, marketers will be able to increase their sales while also creating long-term relationships with customers who feel truly understood by the company they are purchasing from.

Ultimately, understanding the buyerarchy of needs allows businesses to develop deeper relationships with their customers while increasing their sales at the same time – a win-win situation!